Welcome to kondapalligifts.com. Kondapalli Gifts compromised their services to you subject to the following conditions. If you visit or shop at kondapalligifts.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future kondapalligifts.com service or visit or purchase from any business affiliated with kondapalligifts.com, whether or not included in the kondapalligifts.com web site, you also will be subject to the guidelines and conditions applicable to such service or business.

USER AGREEMENT

This User Agreement contains rules and regulations, policies, terms & conditions and agreement applicable to any person who may access or use Kondapalli Gifts, including any subdomains, webpages or extension of kondapalligifts.com; you hereby agree and acknowledge to be bound by the terms of this User Agreement.

The use of Kondapalli Gifts and the services provided are subject to the rules and regulations, policies, notices, terms & conditions set forth in this User Agreement. For the purposes of this User Agreement, 'User' and wherever the context may require 'You' (or any variation thereof), shall mean any natural or legal person who has agreed to become a user of Kondapalli Gifts by accessing or browsing the Website and/or has registered as a member of Kondapalli Gifts by submitting identification information/ registration details using the computer system of Kondapalli Gifts and accepting the electronic record of the User Agreement, has obtained a unique username along and a secret alpha-numerical key (password) for using the Website.

Amendment: Kondapalli Gifts (Henceforth referred to as "Company") reserves the right to change this Website and/or alter the terms and conditions of this User Agreement at any time and retains the right to deny access to anyone who the Company believes has violated the provisions of this User Agreement. You are advised that any amendment to the User Agreement or rules and policies incorporated herein by reference will only be notified on the Website on publicly accessible links and you agree by accessing, browsing or using this website that this constitutes sufficient notice for all purposes against you. The revised version/ terms shall be effective from the time that the Company posts the same on the Website. [In the event, that the User Agreement includes a substantial change, the Company will provide 30 days' prior notice of such substantial change by posting the same on the Website and also at the email address provided by the User to the Company. For the purposes of this User Agreement, 'substantial change' means a change to the terms of this User Agreement that reduces your rights or increases your responsibilities.] By impliedly or expressly accepting this User Agreement, you also accept and agree to be bound by Kondapalli Gifts Rules and Policies for Sellers and Buyers as provided from time to time on the website.

DEFINITIONS

Payment on Billing shall mean a Transaction where the payment for the items purchased is paid through the (i) Kondapalli Gifts authorised Payment Gateway Facility or (ii) the buyer (if permitted by the relevant seller) has opted to deposit the Transaction Price in the bank account of the Company by way of cash, cheque, demand draft or any other mode of payment and such payment of the Transaction Price is credited to the bank account of the Company within [3] days of booking the Transaction. In Transit/ Dispatched all mean that the items (for which a Transaction Price has been paid by the buyer by Payment on Billing, or other mode of payment approved by the Company) have been dispatched by the seller through a reputed courier service or by the Logistics Partner at the address communicated by the buyer on Kondapalli Gifts.

Dispatch Details means the true, accurate and valid data, information, details or documents as specified by the Company from time to time, which the seller/ Logistics Partner is obligated to provide to the Company as proof that the item has been Dispatched and/or Delivered, as the case maybe. Information means and shall include any confidential and/or personally identifiable information or other information provided to the Company or other Users of Kondapalli Gifts at the time of registration, buying or listing process or through any email feature and shall include without limitation your name, email address, billing/shipping address, phone number and banking / financial information. Issuing Bank in respect of a buyer, means any bank that has issued a Valid Card (credit/ debit/ cash card) to the buyer or the branch of a bank which maintains a valid Bank Account in the name of buyer; with which the buyer makes payment of the Transaction Price. [Currently, Kondapalli Gifts authorised Payment Gateway Facility supports online bank transfers from the banks that are available while selecting prepay as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on Kondapalli Gifts.]

Logistics Partner shall mean reputable logistics and courier company(s) appointed by the Company that will provide various services of collection and delivery of items, collection of the Transaction Price from the buyer in case of Payment on Delivery Transactions or such other services that the Company may require.

Transaction means every electronically generated valid purchase order placed by the Buyer for purchasing the items listed by the Seller on Kondapalli Gifts.

Transaction Price means the price to be paid for the items to be purchased by the buyer for every Transaction and which price shall include, if applicable, the shipping charges, insurance charges and all other taxes, duties, costs, charges and expenses in respect thereof as charged by the seller. Valid Card means any valid credit card/ valid debit card/ valid cash card or any other card of whatsoever nature issued by Visa or MasterCard and/or by any Issuing Bank or any institution designated to issue such cards and lawfully owned by the User of the card at the time of the Transaction as well as at the time of Refund, if any.

Valid Bank Account shall mean a valid and operational bank account in the name of the User of which the User is the rightful and legal owner having the ability to issue cheques/ demand drafts and make deposits, which in respect of the buyer shall be referred to as the Buyer Bank Account and in respect of the Seller be referred to as the Seller Bank Account. [Both the Buyer Bank Account and Seller Bank Account are required to be with a branch of a nationalized bank as per applicable Indian laws or other banks which are registered with or approved by Reserve Bank of India and such branch and/or account of the Buyer and Seller supports Reserve Bank of India’s electronic / online banking system including, without limitation, National Electronic Funds Transfer (NEFT) and/or Real Time Gross Settlement (RTGS)].

Kondapalli Gifts authorised Payment Gateway facility means the automated electronic payment or collection and remittance facility provided by the Company to Buyers and Sellers to facilitate purchase and sale of items as well as making payments there for on Kondapalli Gifts directly through banks or financial institution infrastructure or indirectly through payment gateway facility providers or through any such facility authorized by the Reserve Bank of India to provide enabling support facility for collection and remittance of payment. [Currently, Kondapalli Gifts authorised Payment Gateway Facility supports online bank transfers from the banks that are available while selecting the Prepay mode as the payment method. The Company may add or remove or suspend any one or more banks directly or through any payment gateway facilitators, and such change shall come into effect upon the same being posted on Kondapalli Gifts.]

REGISTRATION AND COMMUNICATION

By registering on Kondapalli Gifts, you agree to allow us to contact you through any mode of communication (Email/WhatsApp Chat/Telephone call) for any confirmation or service related information for the order placed by you, on the contact details provided by you. Any kind of legal implication raised, due to the incorrect nature of the details provided by you, Kondapalli Gifts will not be held responsible for the same.

You agree that your sole purpose of registering or using Kondapalli Gifts is to buy unique Indian handicraft products including green-crafted and ethnic products or such products as may be specifically notified by the Company on the Website from time to time (that are permitted to be bought and sold under applicable law) and you shall not use Kondapalli Gifts for any other purpose including for selling or buying products other than as mentioned above or products that are not allowed under applicable law to be sold or bought by you in any manner.

You agree to provide true, accurate and complete information while registering or for any other purpose when prompted to do so on Kondapalli Gifts. You are prohibited from misrepresenting your identity and agree not to represent yourself as another User or login/ register using the identity of any other person. You are responsible to maintain and promptly update the information provided while registering or for any other purpose on Kondapalli Gifts to ensure that the information provided by you is true, accurate, current and complete at all times. If you provide any information that is untrue, inaccurate, not current or incomplete or the Company has reasonable grounds to deduce that such information is untrue, inaccurate, not current or incomplete, or not in accordance with this User Agreement, the Company reserves the right to indefinitely suspend or terminate or block your use or access to Kondapalli Gifts in any manner whatsoever.

Electronic Communication: You agree to keep yourself updated with all data, information and communication pertaining to you made available on Kondapalli Gifts. You further agree that your use of Kondapalli Gifts or provision of any data or information including any correspondence (by email or otherwise) to or by the Company is through electronic records and you consent to receive communication from the Company via electronic records which will be deemed adequate service of notice/ electronic record.

TERMS OF USE

As a user you understand and agree that the Kondapalli Gifts is providing Marketplace to its Users who access Kondapalli Gifts for purchase Indian Handicraft products (that are permitted to be bought under applicable law). The items listed in the site are sold by Kondapalli Gifts. By transacting on the website you are authorizing Kondapalli Gifts to store details and records of your usage of the site. However, this does not constitute any obligation on the part of the Company or the Website to do so. Currently the membership on Kondapalli Gifts is free and the Company does not levy any charges/fees for browsing or buying on Kondapalli Gifts.

Craftcoup reserves the right to introduce new services or modify the existing services provided on Kondapalli Gifts web site. Additionally, the Company at its sole discretion may introduce fees for the new services provided or amend/ introduce fees for the existing services, as the case may be. Changes to the User Agreement or any of the rules and policies of the Company shall be posted on Kondapalli Gifts website and such changes shall automatically become effective immediately after they are posted on the site.

All fees/ charges shall be quoted in Indian Rupees and shall be payable to Kondapalli Gifts within such time as specified in the invoice. The buyer is responsible for paying all charges/ fees associated with the use of Kondapalli Gifts website and shall be liable to pay any and all applicable taxes, charges, cesses etc. which may be levied. If you purchase anything on Kondapalli Gifts, you agree to also comply with the terms and conditions set out in the Policy for Buyers incorporated herein by reference.

USER OBLIGATIONS

All contractual terms of the manner and terms & conditions of delivery, payment, insurance etc. between the buyer and the seller shall be independently agreed with the other users of Kondapalli Gifts that you may transact with.

The users of the Kondapalli Gifts site are not allowed to or not expected to, upload, modify, publish, transmit, update or share any information or list any information or item that: belongs to another person and to which you do not have any right to; is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;

Do not impersonate any other person or use material or access application to implicate any other user. Usage of unauthorized computer software , with malicious intent of introducing virus or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;

Users shall not infringe on the (i) but not limited to the Drugs and Cosmetics Act, 1940, the Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules thereunder or (ii) are at the same time listed for sale on a web site other than Kondapalli Gifts. No reference to any other website or material or topics or competition should be resorted to.

In case of any violation of the above provisions, the Company has the right to immediately terminate the access or usage rights of the user to Kondapalli Gifts without any notice and any such violating information that is displayed or submitted on Kondapalli Gifts can be removed immediately and completely. Kondapalli Gifts shall not be maintaining any backup of your data and will not be responsible for restoring your data.

In case of any transaction or attempted transaction pertaining to any item listed on Kondapalli Gifts which is violating this User Agreement or applicable laws comes to your knowledge, you shall forthwith take all steps to inform the Company of such violation at kondapalligifts.com. Sufficiently restrain yourself when posting the feedback on the site, not to post any offensive or abusive language is used against any one. At the same time do nothing to promote illegally any other product or your own product .

DISCLAIMERS

In the event of dissatisfaction on the delivery schedule or the Quality of the product , CraftCoup needs to be satisfied with the points raised by you which will qualify for replacement of the product or refund of the money only . No other legal liabilities or claims shall be raised against Kondapalli Gifts.

Kondapalli Gifts provides authorized Payment Gateway facility for electronic payment on an "as is" basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. The Company specifically disclaims any such warranty. You expressly agree that the use of Kondapalli Gifts authorized payment gateway electronic payment facility is at your own risk.

You release and indemnify the Company and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions of the users of Kondapalli Gifts and specifically waive any claims that you may have in this behalf under any applicable law.

PRIVACY

Please review our Privacy Policy, which also governs your visit to kondapalligifts.com, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit kondapalligifts.com or send Emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of kondapalligifts.com or its content suppliers. The compilation of all content on this site is the exclusive property of kondapalligifts.com. All software used on this site is the property of kondapalligifts.com or its software suppliers.

SITE ACCESS

kondapalligifts.com grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. Any unauthorized use terminates the permission granted by kondapalligifts.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of kondapalligifts.com as long as the link does not portray kondapalligifts.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any kondapalligifts.com logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. kondapalligifts.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

RISK OF LOSS

All items purchased from kondapalligifts.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

kondapalligifts.com and its affiliates attempt to be as accurate as possible. However, kondapalligifts.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by kondapalligifts.com itself is not as described, your sole remedy is to return it in unused condition.

PRICING

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product. With respect to items sold on kondapalligifts.com, we charge you including shipping charges. For any reason if we are not able to ship your products as per your order, we will intimate you electronically and refund the value of the products not available. Shipping Charges will not be refunded.

Despite our best efforts, a small number of the items in our catalog may be mispriced. If we discover a mispricing, we will do one of the following: If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Please note that this policy applies only to products sold and shipped by kondapalligifts.com. The prices displayed on this site are quoted in Indian Rupees. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank on the date of billing.

SHIPPING

All Kondapalli Gifts orders are shipped door-to-door unless there is no service in your area. We deliver an order within 10 business days.

Shipping destinations offered by kondapalligifts.com for delivery will be extended and updated from time to time and listed online. We aim to keep every item on our website in stock. If any product is unavailable after placing an order we shall promptly inform you within 2 business days of your purchase and fully refund your money for the respective out of stock item.

We can only process one shipping address per order. If you would like to order several items and ship to different addresses, please place separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non delivery of orders in case the delivery address includes P.O. Box detail in any part or form.

You can track the package through the Order Tracking facility. If the package status is shown as undeliverable please chat with Customer Service on whatsapp and quote your tracking number to trace your package.

DUTIES AND TAXES

All orders are shipped internationally from our warehouse in Kondapalli, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees. Kondapalli Gifts takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address and will not provide any refunds in such cases.

PRODUCT PROPERTIES AND WASH CARE

All of Kondapalli Gifts products are handcrafted using the finest natural elements. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products involve crafts-based traditions of hand spinning, dying, weaving, wood block printing and embroidery. We use both vegetable dyes and commercial dyes with the goal of minimizing our impact on the environment while striving for the best color properties. An irregular weave or print is not a defect - handloom by definition means uncertainty when it comes to uniformity.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by kondapalligifts.com on an as is and as available basis. kondapalligifts.com makes no representations or warranties of any kind expressed or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, kondapalligifts.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. kondapalligifts.com does not warrant that this site, its servers, or e-mail sent from kondapalligifts.com are free of viruses or other harmful components. kondapalligifts.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

APPLICABLE LAW

By visiting kondapalligifts.com, you agree that the laws of India, under the jurisdiction of the Mumbai High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and kondapalligifts.com or its affiliates.

DISPUTES

Any dispute relating in any way to your visit to kondapalligifts.com or to products you purchase through kondapalligifts.com shall be submitted to confidential arbitration in Andhra Pradesh, India, except that, to the extent you have in any manner violated or threatened to violate kondapalligifts.com intellectual property rights, kondapalligifts.com may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Site policies, modification, and severability Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to kondapalligifts.com. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.